30-Day Money-Back Guarantee for Any Reason

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND whtin 30 day from the purchasing date including any return shipping costs.
Please note: Any provided shipping labels must be used within 15 days of purchase.

12-Month Warranty for Quality-Related Issues

Warranty excludes

  • damage caused by misuse the faulty parts.(including static discharge)
  • improper installation
  • damaged by yourself
  • purchase the product by mistake
  • neglect, accident or modification, which have been soldered or altered during assembly

For purchases made through other retailers:

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of Enegitech products is strictly prohibited.


Before submitting a warranty claim, please refer to the specific FAQs for your product and attempt all troubleshooting suggestions.

If you believe the item is defective and under warranty, please submit a Return or Exchange request on the product’s support page, or contact us at cs@

  • An Amazon order number or eBay username for a purchase made through EnegitechDirect
  • A dated sales receipt from an authorized ENEGITECH Reseller that shows a description of the product along with its price
  • If you made your purchase through EnegitechDirect, we may be able to locate your order using your email address, name or shipping address.
  • If you made your purchase through an authorized Enegitech Reseller, you may contact the Reseller to see if they can provide a copy of your receipt.
  • If the product was a gift, you may ask the giver to provide you with a copy of the receipt or claim the warranty on your behalf.

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.

It begins the day you place your order.