FAQs

Shipping and Delivery

Items from one order may be shipped in multiple packages

What are the delivery charges for orders from enegitech.com Online Shop?
FREE Standard Shipping is automatically applied at checkout on orders totaling $30 or more before tax!* If you do not meet those requirements, Standard Shipping (3-5 Business Days) is $6.25.  
    We also offer Expedited Shipping, 2-Business Day Shipping** is $8.75
  • *Free standard shipping (3-5 Business Days) is automatically applied to orders totaling $30 or more before tax. Free shipping is applied before coupon and before gift card is used (when applicable).
  • ** Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment.
Which payment methods are accepted in the enegitech.com Online Shop?
Enegitech.com currently accepts paypal only.
How long will delivery take?
For standard shipping, you should receive your order within 3-5 business days. Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).
How can I contact enegitech.com for additional assistance?
If you need help with your order please feel free to email us at cs@enegitech.com.
What if I received a damaged, defective or wrong item?
Should you receive damaged, defective, or the wrong item(s), please email  us at cs@enegitech.com before you start the return process so we can help make it right. It's best if you can attach the photo even a video.

 

General Questions

Why is the sale item that I had in my shopping cart yesterday no longer on sale today?
Your shopping cart will not secure sale prices for you. If you place an item in your cart at a sale price, the price will change once the sale has expired. We recommend that if you see something you like, place your orders as soon as possible!
Does enegitech.com offer coupons?
Every week enegitech.com offers special savings. Follow us @enegitech.com on Twitter, friend us on Facebook, and check back regularly for special coupon codes and promotions.

The item I want is out of stock, will it be restocked?
It's hard to say it will be restocked. Quantities are limited and the option of restocking is not readily available. We recommend that if you see something you like, place your orders as soon as possible!

How long will I receive a refund after return it?
If your package arrives at enegitech within the 30-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email when this transaction has taken place. NOTE: Your bank may need extra time to process a refund after receiving the information from enegitech.